Cumberland Community Action Program News

Consumer Credit Counseling Service - Who We Are

Consumer Credit Counseling Service of Fayetteville (CCCS) is a non-profit service and a member of the National Foundation for Consumer Credit (NFCC). We are accredited by the Council on Accreditation for Children and Family Services and certified by the Department of Housing and Urban Development (HUD) to provide comprehensive Housing Counseling services. We have provided quality services to our community for almost 30 years.

We are based in Fayetteville, North Carolina, with locations on 316 Green Street and at the Pentagon Federal Credit Union on Skibo Road. We also have branch offices in Goldsboro, Havelock, Jacksonville, Kinston, Lumberton, New Bern, Sanford, Smithfield, Southern Pines, and Wilmington. We also serve people nationwide by telephone, e-mail, and on-line counseling.

As a Neighborhood Financial Care Center, a variety of services are offered to help our clients achieve their financial goal. Services include education in the wise use of credit and assistance with resolving debt problems through counseling and debt management programs.

Our educational workshops for first-time homebuyers prepare participants for future financial responsibilities. Various types of credit and budget management courses are also available. For course information, please contact CCCS at (910) 323-3192.

We pledge that our clients have the right:
  • To prompt counseling services for managing their money based on their financial situation;
  • Too treatment with dignity and respect in confidential professional counseling sessions
  • To a comprehensive assessment of their financial situation including an appropriate action plan;
  • To express dissatisfaction through a complaint resolution process; and
  • To discontinue their relationship with our agency at any time.