The CCAP Corporate function of Operations entails all internal interactions as well as the interface with the entire agency’s network of employees, facilities, and processes. What bonds these seemingly disparate areas is a commitment to producing and promoting a healthy, safe and positive environment for everyone who comes into contact with our agency. Our operations are the foundations for our success.

As CCAP is a service-oriented agency, so is this principle pervasive throughout our operations. We take immense pride in our facilities that are managed efficiently on a daily basis by the Facilities Staff. The Information Technology Department ensures that every aspect of our interaction are completed with cutting-edge technology to not only speed up service delivery but to reduce the potential for errors. And as only the highest of quality standards will do, CCAP employs a unique strategy of agency-wide quality assurance to hold each and every one of us responsible for exceeding expectations.