Cumberland Community Action Program News

Public Information - Development

CCAP Online Donations

The Cumberland Community Action Program, Inc. (CCAP) utilizes a unique online donation system interface for ease of access for donors. The Second Harvest Food Bank of Southeastern North Carolina, a program of CCAP, additionally employs a virtual food drive interface to engage donors. Donors choosing to make an online donation through our website or SHFB’s Virtual Food Drive are directed to a payment page that encrypts the payment information for increased security. CCAP uses Secure Sockets Layer (SSL) technology to encrypt all data submitted to and from their site over the web. SSL renders donors’ personal information, including credit card numbers, virtually unreadable to anyone who intercepts it. Donor and payment information is only decrypted by the CCAP Chief Financial Officer for processing. SSL is supported by all major browsers, including Microsoft Internet Explorer and Netscape Navigator.

Opt Out—Direct Mail

CCAP and its associated program areas may select an outside consultant to print and distribute direct mail pieces for fundraising and/or informational purposes. The third party vendor is prohibited from using, retaining, or redistributing any contact information under penalty of law. Donors and contacts may choose not to receive direct mail or marketing materials from CCAP by contacting our offices or emailing with your name, address and phone number and requesting to be put on our “Do Not Mail” list. Upon receipt and processing of any “opt out” request, CCAP will, within a reasonable amount of time, remove their information from any future marketing communications.

Opt Out—Email

CCAP uses Constant Contact for email marketing and appeals. Email addresses in our database are collected from donors, community partners, and volunteers. An opt-out clause appears in each email sent through this service. Contacts who choose to be removed from email communications can self-unsubscribe using the link mass emails or by emailing their request to Contacts who unsubscribe or who opt-out from our list using the links contained in emails are taken from our active lists and automatically added to the Do Not Mail list. Removing yourself from this list will prevent your email address from being re-added by mistake. If you choose to receive emails again, you will need to re-subscribe yourself—CCAP staff will not be allowed to make these addresses active again.

Published Donor Recognition

CCAP does not share our donor’s names and addresses outside the organization. CCAP never sells, trades, or rents donor information. We do, however, publish a list of contributors, partners, and donors in the organization’s annual report. Donors also have the option to give anonymously to our organization by selecting the “Anonymous Donor” option on response forms returned electronically, in person, or via direct mail. Alternately, individuals can send a request to remain anonymous or unpublished to